Free Shipping & Delivery
Processing Time
* Please allow 2-7 business days processing time for your order to be processed. Processing time may be delayed during holiday periods.
* Credit card authorization & address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval.
* Please remember that shipping time does not include Saturdays, Sundays & Public Holidays
* Processing time + Shipping Time = Delivery Time All orders are processed for up to 5 days and come complete with a tracking number so you can stay up to date on your order once it is dispatched. Tracking may not be available to all countries. If you have any questions regarding Shipping, feel free to contact us.
The shipping time does not include the processing time that can take up to 3 days.
| COUNTRY | Delivery Time | |
| United States | 7-15 Business Days | |
| Canada | 7-15 Business Days |
| REGION |
COUNTRY
|
Delivery Time |
| Oceania | Australia, New Zealand | 7-15 Business Days |
| Europe | France, Spain, Germany, UK, Italy, Sweden, Norway, Austria, Switzerland, Poland, Belgium, Denmark, Finland, Greece, Ireland, Netherlands, Portugal, Ukraine |
7-20 Business Days |
| Asia | Hong Kong, Taiwan, Singapore, Macau, Japan, Korea, India, Malaysia,Thailand | 7-25 Business Days |
| Worldwide | Other Countries (including Russia, Africa, UAE, South America and Latin America) | 14-35 Business Days |
Orders from your country may be subject to customs and duties fees upon arrival. All applicable customs fees, taxes and duties are the sole responsibility of the customer. In addition, some orders may experience customs delays.
Shipping fees are non-refundable. If you refuse any shipments from BAGO Designs you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.
Actual shipping time may be affected due to outside factors such as weather conditions, public holidays, delays from the postal service itself and custom clearance. However, such occurrence is extremely rare.
We are not responsible for lost packages claims if the tracking information indicates that the package has been delivered successfully. Customers are responsible for entering a correct shipping information and we are not responsible for incorrect address entered by the customer. A shipping fee will be charged if you do not claim your item and it is returned. The charge will be 20% of the total charge per item.
For orders outside of the US & Canada, we will not be held responsible for parcels that cannot be tracked.